What's in each package
Nine packages and what each one includes. Most jobs combine two.
Launch A website
The pages a business needs, fast on a phone, with a form that reaches you and nothing to log in to.
- Pages
- Up to five
- Editing
- Changes made for you, or add self-editing (Manage)
- Forms
- Contact and quote requests, spam-filtered
- Search
- Set up to be found locally
- Delivery
- 2–3 weeks
Manage A website you edit yourself
Everything in Launch, plus an admin where you change pages, photos, posts and menus without calling anyone.
- Admin
- Edit pages, posts, photos and menus yourself
- Forms
- Build your own; saved and emailed
- Extras
- Email, analytics, chat and booking links, switched on from settings
- Backups
- Nightly, and the restore is rehearsed
- Delivery
- 3–5 weeks
Sell An online store
Sell from your own site with the payment methods your customers already use, and stock counts that stay right.
- Payments
- Cards and the popular wallets and payment apps
- Shipping
- Live rates at checkout; labels printed from the admin
- Stock
- Counts shared between online and in-person sales
- Orders
- Lookup, confirmations, refunds
- Delivery
- 4–6 weeks
Book Bookings and deposits
Dates, capacity and sign-ups on a calendar, with deposits taken up front so a booking is real.
- Calendar
- Dates, capacity, spots left, one link per date
- Sign-ups
- Hold a spot; waitlist when full
- Deposits
- Card or the popular payment apps
- Reminders
- Confirmation email and a calendar file
- Delivery
- 3–5 weeks
Build A custom app
Software shaped to how your business actually runs — for your staff, your customers, or both.
- Accounts
- Logins, roles, portals for staff or customers
- Money
- Subscriptions, invoices, one-off payments
- Data
- Backed up on a schedule, restore tested
- Operations
- One-command deploy and rollback; written runbook
- Delivery
- 6–12 weeks
Move Move an existing site
Bring your current site across with its pages, posts and images intact, then switch the domain over with no downtime.
- From
- Any of the major site builders, or an older custom site
- Keeps
- Pages, posts, images, and every old link redirected
- Downtime
- None — the domain moves after the new site is checked
- Your old account
- Cancel when you are ready, not before
Connect Integrations and automation
Connect the site or app to the tools you already pay for, so information stops being retyped.
- Notify
- Email and text to you and to your customers
- Sign-in
- Single sign-on with the accounts your business already uses
- Hand-offs
- Your CRM, spreadsheets and automation tools
- Payments
- The processor you already use
- Also
- Maps, calendars, analytics, review requests
Grow Search and local visibility
Get found by the people already looking for what you do — in search results and on the map — and know what it is doing every month.
- Audit
- Speed, structure, content and listings — fixed, not just listed
- Local
- Your map listing, hours, categories, reviews and photos kept right
- Content
- Pages written for the searches that bring customers
- Reporting
- One plain-English page a month: what moved and why
- Delivery
- Audit in one week; ongoing month to month
Run Hosting and care
Servers someone is actually watching: backups that get restored on purpose, patches applied, one team to reach.
- Edge
- SSL, a global CDN and DDoS protection on every plan
- Backups
- Nightly; restores rehearsed, not hoped for
- Uptime
- Checked every minute; alerts that reach a phone
- Isolation
- Shared server, or your own on the Dedicated plan
- Your account
- Or we set it up on your host and you pay them
Add-ons
Things that bolt onto any package, priced in your written estimate.
Security
Every site ships with the baseline: encrypted connections, no public ports, nightly backups, patches. The Security add-on goes further for businesses that handle customer accounts, payments or records: two-factor and single sign-on for staff, rate limiting and bot filtering on forms and logins, audit logs of who changed what, a written patch schedule, a quarterly review, and a plan for what happens if something goes wrong.
Extra pages and content
More pages than the package includes, written with you, plus the photos and copy edits to make them land.
Store on a Manage site
Add a shop to a site you already edit: products, cart, checkout, shipping and stock, without rebuilding the rest.
Bookings on a Manage site
Add a calendar with capacity, sign-ups and deposits to an existing site.
Sign-in and single sign-on
Staff and customer logins using the accounts your business already has, so nobody keeps another password.
Staff training
A recorded walkthrough of the admin and a live session for whoever will run it day to day.
Accessibility review
A pass over the whole site against the accessibility standard, with the fixes made, so it works for everyone and reads well to search engines.
Priority support
Same-day response and a named contact, for businesses where the site being down costs money by the hour.